Some clients get frustrated because some things take longer than desired.
Recently there was an issue with a tile delivery. The tile vendor was in California. My vendor had to make the phone call to the tile company — I can’t buy directly from this tile manufacturer. So, if I make the phone call to my vendor, then it takes my vendor a few days to get in touch with the manufacturer because of the time difference plus a little phone tag.
Another misconception is that business practice in my business follows the same time frame as the regular business world, (especially people in the Internet world that are used to having everything happen fast). Interior design is a custom world, it can be slow, and that can be frustrating for people. But it's the nature of the business
A client’s responsibility in terms of contributing to the relationship?
They need to pay on time. Designers like it when clients pay on time. Things get delayed when clients are slow to pay. So if you have a deposit on something and I don’t get a check for two weeks, then just takes it two weeks longer for your sofa to come in. That’s important.












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