A while back, I got an email from a client whose bathroom I was renovating.
The day the toilet was installed I got an email with the
subject line: toilet length
That's a funny subject line for an email, but the situation wasn’t so funny.
My client told me that the toilet felt too tight in the space and there would be little room for standing at the sink.
What good is that? None.
I told her I'd be back the next day to figure it out and to reassure her she wouldn’t be with a toilet that didn’t fit her space --after all, there are smaller ones available. The first thing I did was to check the order and the dimensions of the toilet I ordered. Sometimes the wrong product ships, so it's important to figure out who made the mistake.
This time it turned out to be me. I am human after all!
Why did her toilet not fit? Oh it's long and complicated …. mostly technical details…. It's the story of an old style of toilet being right against the wall, an unusual rough-in distance (that's the distance from the wall to the hole the water goes through), and a new toilet with an elongated bowl on a comfort height seat that mounts further from the wall than the old one. (Yes that is all English.) The outcome is that it was the wrong toilet for her space.
I made a mistake and didn’t consider all of these details together.
So I went to my plumbing supply place, Moniques, reviewed my measurements with Vinnie and ordered a toilet we could get in a few days.
Betcha didn’t know that some toilets have lead times. Some of the Toto toilets are hard to get. Vinnie hooked me up and in 2 days my client had a toilet that is perfect in her space.
Anyone need a Toto toilet? I have one that's never been flushed!


