A lot my clients have had a problem with products for their home in the past and couldn’t get someone to fix it. For example, if you buy your blinds from a big box store, it’s very difficult to get help if something goes wrong: a blind is too narrow or it comes in the wrong color. Try just getting someone on the phone!
Part of the value of working with a designer is that if there are problems with products or other aspects of a project, I make the phone call to take care of the problem. That saves a lot of stress and time for the client.
Just yesterday, my contractor told me that the wrong sink was delivered and the toilet shipped without screws for the tank. Apparently the distributer loaded the wrong sink on the truck. We're not sure what happened with the toilet but it doesn't matter much...My guess is someone opened the box looking for parts...All it took was one call and the missing and incorrect items will be available next day.
A lot people who haven’t worked with an interior designer don’t realize that that’s what good designers do. And that’s why we work with certain vendors — because we can rely on them to help take care of things.
